Refund policy

We want you to be confident in your purchase. If something isn't right, we're here to help.

Return window. You may return most items within [30] days of delivery for a refund or replacement.

Condition. Items must be returned in their original condition and packaging, with all included accessories. Products showing physical damage, missing parts, or signs of misuse may be subject to a restocking fee or refused.

How to start a return. Email support@speedystaples.com with your order number and reason for return. We'll reply with return instructions and a shipping address. Please don't send items back before contacting us.

Return shipping. [State your policy — e.g., "We cover return shipping for defective or incorrectly shipped items; for other returns, return shipping is the customer's responsibility."]

Refunds. Once we receive and inspect your return, we'll email you to confirm. Approved refunds are issued to your original payment method within [5–10] business days. Original shipping charges, if any, are non-refundable.

Exchanges & replacements. If your item is defective or damaged on arrival, we'll replace it at no additional cost.

Warranty. [If you offer a warranty, state its length and what it covers here — e.g., "All renewed computers include a [12]-month limited warranty covering hardware defects."]

Non-returnable items. [List any exclusions, such as clearance items or opened software, if applicable.