Warranty
Every system includes a 1-year warranty
Every renewed system from Speedy Staples is backed by a 1-year warranty at no extra cost. It covers hardware defects and functional failures from the date of delivery.
Extend your coverage
You can extend that coverage to 2 or 3 years total. Pick the band that matches the price of the system you are buying, and add the warranty to your cart alongside it.
| System price | 2 years total | 3 years total |
|---|---|---|
| $100 – $300 | $29 | $59 |
| $300 – $600 | $49 | $99 |
| $600 – $1,500 | $89 | $179 |
The terms shown are the total length of cover, not additional years on top. A 3-year warranty on a $450 system costs $99 and runs for three years from delivery.
What is covered
- Motherboard, CPU, RAM, storage drives, power supply and graphics card
- Internal fans, cooling and cabling
- Ports and onboard controllers that stop working under normal use
- Pre-installed operating system activation issues
What is not covered
- Accidental damage, drops, spills, fire, flood or power surge
- Cosmetic wear, scratches, dents and discoloration
- Damage from unauthorized repair, opening the case or modifying hardware
- Consumables and user-supplied parts added after purchase
- Software problems, viruses, data loss and third-party applications
- Normal battery capacity loss on laptops
How to buy an upgrade
- Add your system to the cart.
- Choose the warranty from the table above that matches the system's price and the term you want.
- Add it to the same cart and check out. The warranty is recorded against that order — there is nothing to ship and nothing to register.
If you want to add an upgrade to an order you have already placed, contact us within 30 days of delivery and we will arrange it.
Making a claim
Email support@speedystaples.com with your order number and a description of the fault. We will troubleshoot with you first, and if the system needs to come back we will issue a prepaid return label. We repair or replace at our discretion; if neither is possible we refund the purchase price of the system.
Warranty service covers the 48 contiguous United States and the District of Columbia.
Warranty coverage is provided by My Technology Geeks LLC, trading as Speedy Staples. Coverage is non-transferable and tied to the original purchaser and order.